Kadabra guarantee time frames:
• Full Guarantee Time Frame: 1 year from purchase date
• Limited Guarantee Time Frame: 2 years from purchase date
What is generally covered (subject to inspection and the conditions above):
• Mechanical/electronic issues caused by normal use may be covered during the applicable guarantee period.
• The keyboard lighting system may have coverage for the full Limited Guarantee period (2 years), where applicable.
What is not covered:
• Wood bruises / cosmetic dents are not guaranteed as free repairs.
• Physical impact damage (bruises/cracks) may limit or deny coverage depending on cause and inspection.
Repairs logistics:
Some repairs may require service in Israel. Where a Kadabra purchase includes a Full Guarantee shipping benefit, we may cover one standard (non-express) round-trip shipment for the first approved repair within that Full Guarantee period. Faster shipping can be arranged at the customer’s cost.
Please keep your proof of purchase — it’s required for warranty service.
Kadabra units are made in small batches and use real wood, therefore natural variations in wood grain, finish, color, weight, and minor cosmetic marks can happen – and don’t automatically mean something is defective
Warranty may be void if:
• The product is opened or repaired by unauthorized parties
• The serial number is removed/altered
• The product is misused/modified/abused/accident-damaged
• Damage is caused by liquids, improper power, or improper storage
