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Brand Book

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Tribal © {copyright {2024}}. Kadabra™ is a trademark officially used by Tribal and its effiliates. All Rights Reserved.

Beta-testers agreement
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Tribal-Tools are the Original inventors and innovators of Kadabra, constantly researching and developing the Kadabra product for reaching the most updated product always.
Thus, each Kadabra sold by Tribal-Tools is a Beta-Tester’s unique product! so our Kadabra’s can only be sold to official Beta-Testers!

Please read the agreement carefully and mark each checkbox to become an official Tribal-Tools Beta-Tester before purchase.

This is a digitally signed agreement between Tribal-Tools (“Tribal-Tools”) and me (“Tester”):

Damage and Repairs

I, the Tester, as a Kadabra beta-tester, understand and confirm the following information:

  Tribal-Tools guarantees free repairs for any mechanical and/or electronic damage caused by natural use of the Kadabra for the whole Limited Guarantee Time Frame (two years) or rental period (in case of an instrument rental).

  For a Purchased Kadabra, Electronic and mechanical damages on a bruised instrument will be covered while in the Full Guarantee Time Frame only (one year), given a damage report. Keyboard lighting system is guaranteed for the whole Limited Guarantee Time Frame (two years). a Kadabra is not covered for electronic and mechanical damages if bruised or cracked.

  Tribal-Tools does not guarantee free repairs for any wood bruises of any sort.

Return and Refund

All Kadabras leave Tribal-Tools factory after mechanical, electronic, software and communication tests, and are thoroughly checked for malfunctions and glitches before shipping. To receive a refund or get a free return shipping, the Tester must video the first unboxing of the product, showing shipping damages.
I, the Tester, hereby declare that I understand and agree that my Kadabra is in beta-testing, which means it may in time attain unfamiliar malfunctions that may require physical attention by Tribal-Tools repair labs in Israel.

  Transporting my Purchased Kadabra for repairs inside the Full Guarantee Time Frame (one year), will be covered by Tribal-Tools for the first shipping only (both ways) but will NOT be an express shipping method.

A faster shipping method can be paid for by me, the Tester, for both transportation ways should I choose.

Non-Disclosure Agreement

I, the Tester, also understand and agree that:

  As a Beta-Tester, I will be subjected to “inside” information, so I cannot publicly review or disclose information about my Kadabra, my client experience, technology, information received by Tribal-Tools Support or Sales in ANY social media or other media that can be viewed by the public without Tribal-Tools approval of the content.
  disclosing the above mentioned information will be considered as slander prosecutable by law, and will immediately exterminate my beta-tester’s relationship with Tribal-Tools, henceforth returning my Kadabra to Tribal-Tools with NO REFUND, failing to do so will be subjected to a charge of 20 USD a day (as a rented instrument), untill the return of the instrument to Tribal-Tools labs.

I also understand that any idea, bug report or issue offered by me to Tribal-Tools belongs solely to Tribal-Tools and I am not entitled to any benefits not mentioned otherwise from it.

special Beta-Tester privileges

As a Beta-Tester, The Tester is entitled to ask for a Trade-In of his/hers Kadabra for a newer version and pay only for the difference (Dependent upon the acceptable state of the Kadabra and available matching products). disclamer: Tribal-Tools are usually in need for testers for the most advanced product!

Respecting this agreement, The Tester will receive full support from Tribal-Tools Support office and his/her bug reports and improvement suggestions will be taken seriously into the production process.

 

Agreement time frame: 2 years from Purchase Date.

Beta-Testers Full Guarantee Time Frame is 1 year from Purchase Date.
Beta-Testers Limited Guarantee Time Frame is 2 years from Purchase Date.